Privacy Policy - How Ebhada collects user data

Privacy Policy - Ebhada.com

Date: 2083/01/30 B.S.

At Ebhada.com, we believe that the sharing of personal information needs trust. This Privacy Policy Ebhada explains what type of information we collect, why we collect it, and how we protect your information. By using our online platform, you agree to the practices as per this policy.

1. Who We Are

Trusted and reliable online platform that connects landlords and tenants across the big cities of Nepal - Ebhada.com. The platform is safe and transparent for house, flat, and room rent.

2. Information We Collect

When you use Ebhada.com for landlord and tenant- we may collect the following:

Personal Information

1. Full name
2. Phone number
3. email address
4. KYC (citizenship, NID)
5. Permanent Address

Property Information (Landlords)

1. Property images and their descriptions
2. Location details and map
3. Price and availability

Usage Information

1. Pages you visit on our platform
2. Search history
3. Device type and browser information

3. Why We Collect This Information

We collect your information for the following purposes:

1. To verify users: Landlord listings on Ebhada.com are physically or digitally verified by our admin team as needed. KYC of the tenant is mandatory for a safe process.
2. To generate rental agreements: A digital contract is automatically created if the landlord approves a rental request from the tenant.
3. To improve Ebhada.com: the data of the user always helps us understand what the user needs so that we can make Ebhada.com even better
4. To communicate with users: We will send notices, updates, and related information to your activity.

4. How We Share Your Information

EBhada will never sell anyone’s personal information to any third party. We may share some details if needed.

1. Between landlords and tenants - When a rental request is made or approved, some contact details will be shared with all parties to complete the remaining process.
2. Legal requirements - If required by the Nepal Government authority or Nepali Law, we may share information accordingly.
3. Service providers - We may work with trusted technical support partners who will help us run the platform. These partners are always bound to protect your data.

5. Data Security

The security of your personal information is important, so we take it very seriously. Any loss, misuse, or unauthorized access is technically measured and protected. But we will not give 100% guarantee for the security. Users should not share their personal information and passwords with others.

6. Your Rights

As a user of Ebhada.com, you have the right to:

1. Access the personal information that we hold about you
2. Request correction of any information that is inaccurate
3. Request to delete your account and the associated data
4. Withdraw your consent at any time comfortable

To simplify any of these rights, please contact us from our contact page or using the details at the bottom of this page.

7. Cookies

ebhada.com may use cookies to improve your user experience. We may use cookies because it helps us remember your browsing history, and to understand how you use our platform. There is an option in browser settings to disable, you may disable it anytime.

8. Third-Party Links

Ebhada.com may have external website links. We are not responsible for the privacy policy of those external websites. We encourage you to read the privacy policy of those sites you visit outside of our platform.

9. Children's Privacy

Our platform is not designed to be used by anyone under the age of 18. We do not collect personal information from minors/children knowingly. If you believe that a minor has provided information on our platform, please feel free to contact us so we can remove it.

10. Changes to This Policy

We can update this privacy policy from time to time as we grow or as per the Nepal Government laws and requirements. We will always notify our users if we make significant changes. After changes, if users use ebhada.com continuously, then that will mean the acceptance of the updated policy

11. Contact Us

If you have any questions about Privacy Policy, please feel free to contact us:

Email: info@ebhada.com

Website: www.ebhada.com